You can cancel your order instantly. But once your product is made, you can’t cancel the order. However, you can exchange it with another design within 7 business days if it is a free-size item.
You can return a product for replacement or refund within 48 hours of delivery if it meets the following conditions:
- the product is damaged, defective or counterfeit
- the product is of wrong size
- the product is unused, original packaging, seals, and tags are intact